A slow descent but all installed very correctly by Terry - and no need to request any solutions.
No problems found but "Management" would prefer it to be a little 'nippier'
Thank you
Do & Mike Townley
I phoned and asked several questions, they made appointment for a few days time!
On the said day Owner arrived very very promptly ! measured up and gave us a favourable quote! said straight away we would have one installed , a date was set for the next week!
Engineer arrived again on time, 2 hours later all installed!
working well so far with no problems!!
Thank you Suttons !!
I have already recommended the company to 2 people and will more .
Thank you Mark and your team
Many thanks
A1 company
They offered great advice, a number of options (without any hard sell) and went the extra mile to help us.
They managed to attend site to install within a couple of days from my initial call.
Good old fashioned customer service.
He went out of his way to fit us in and suggest a suitable and expedient solution. He was very friendly and understanding with our situation. He also advised what may be suitable based on experience other customers had even if it meant a lower cost option. Thank you.
Then just tried phoning and surprised to have an answer - Mark Sutton himself! He listened to the problem and took the matter seriously - so much so that he drove the 40 miles to our house arriving within 90minutes of our original call. Needless to say he fixed the stairlift and it was operational again- much to my wife's relief.
Quite amazing in these days, to have the owner of the business turn out on a Sunday morning because a customer is in trouble.
Thanks Mark. Excellent service from an excellent company.
The engineer was superb, he sat and explained very clearly to my 92 year old Nan how the service of her stairlift went and what he had found. He reassured her it was working well and did not try to upsell anything. She thought he was very professional and friendly and would be only too happy to use Sutton Stairlifts again.
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Midsomer Norton Stairlifts
The beautiful town of Midsomer Norton in Bath and North East Somerset is home to thousands of proud residents. The Bath stone buildings in the high street accentuate the wonderfully restored River Somer. The relaxed pace of life makes it no surprise people choose Midsomer Norton to call home.
At Suttons Stairlifts, we understand that steps and stairs can be at best troublesome, and at worst impossible for people with mobility issues. Whether it’s through an illness, physical disability or age, there are many reasons why a person can benefit from the use of a stairlift in their home.
We sell and lease new and fully refurbished stairlifts across Midsomer Norton and the surrounding BA3 postcode area including Welton, Clandown, Haydon, Charlton, Kilmersdon, Chilcompton, Clapton, Farrington Gurney, and Paulton. Our professional and friendly technicians install stairlifts in a quick and efficient manner, clearing any mess they might create.
New & Re-conditioned Stairlifts in Midsomer Norton BA3
We supply new and refurbished stairlifts, working with Handicare stairlifts to provide quality stairlifts for many and most staircase types. Our knowledgeable team will fully assess your Midsomer Norton property to advise on the best make and model Handicare stairlift that is best for you and your home.
We cater to both curved and straight staircases, including outside garden steps with models including Handicare Freecurve and Handicare 4000. Download our product brochures to learn more details at your own pace.
You will be pleasantly surprised to hear that buying or renting a stairlift need not cost the earth. With various options between new and refurbished and buying or renting, there is a suitable option for you and your Midsomer Norton home. We provide a free consultation and assessment for all customers and pride ourselves on our ‘no pressure’ approach.
Renting a stairlift from us at Suttons Stairlifts costs as little as £55 per month and is the perfect solution for people who may be recovering from an illness or procedure that reduces mobility for a period of time. Like buying your stairlifts, renting also covers initial assessment, delivery and installation, warranty cover and free annual service.
Stairlift Servicing and Repairs in Midsomer Norton BA3
Keeping your stairlift regularly serviced and well maintained is highly important to keep your stairlift running smoothly. If your stairlift in Midsomer Norton breaks down, it can significantly impact your life and independence. Although stairlifts run on batteries and aren’t affected by power cuts, they are affected by wear and tear.
We provide fully comprehensive stairlift servicing, carried out by our fully qualified and trained technicians, who will fully clean and check all electrical and mechanical parts, picking up any possible fault and fixing it before it worsens.
Our expert repair service is fast and efficient so that you can get back to normal in no time. Our Handicare stairlifts are covered by 12- or 24-month warranties, which will give you peace of mind knowing you’re completely covered. Our friendly, DBS-checked technicians will be with you within 24 hours in Midsomer Norton, quickly resolving your stairlift issues in the time it makes to make a cup of tea.

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Suttons installs superior stairlifts across Somerset and Devon from our base in Shepton Mallet, Somerset. We serve all the Plymouth PL1 postcodes and along the Devon coast covering the South Hams area down to Torbay, including Totnes, Dartmouth, Kingsbridge, Salcombe, Buckfastleigh and Ivybridge.
We’re busy in and around Bristol, too, from the city centre and Redcliffe out to suburbs like Stoke Bishop, Westbury on Trym, Sneyd Park and Henleaze.
We fit and service stairlifts in beautiful Bath and the surrounding villages, and beside the seaside across Weston-super-Mare.
Book a free stairlift consultation today.
Call 01749 346 900 in Somerset, or 01803 678 073 in Devon.
Local and reliable
We aim to provide an ethical, reliable and prompt service to our valued customers
Independent Business
As an independent, well-established company we have worked hard to establish an affordable, dependable and honest service that we can be proud of.
Professional and Experienced Installation
Our qualified, friendly and experienced engineers listen to our customers’ needs and provide honest advice.
Exceptional Service
Thanks to personal recommendations from satisfied customers referring us to friends and relations we have achieved a solid reputation for integrity and exceptional service.
Free Assessment and Survey
A free, no-obligation quote to assess your needs and preferences with no hidden costs.
Honest Advice
Proud of our no-pressure service putting the needs of the customer first.
Just a call to Suttons Stairlifts on 01749 346 900 can change your life.
We’ll find a stairlift solution to suit you, whether you need mobility assistance for the short or long term.
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Our headquarters are in Shepton Mallet, Somerset. However, our highly experienced team of stairlift engineers operate in and around Bath (BA1), Bridgwater (TA5, TA6, TA7), Bristol (BS1, BS2), Dorchester (DT1, DT2), Glastonbury (BA6), Plymouth (PL1, PL2), Southam Ham (South Hams) PL21, Taunton TA1, Weston-Super-Mare (BS22), Wells BA5, Yeovil (BA20), Somerset, Wiltshire, Dorset, and Devon. Call us on 01803 678 073 for Devon or 01749 346 900 for Somerset.